0

Uploaded photo consistently ending up the wong album

Veronica Wald

September 08, 2012 14:07

Completed

Follow

I'm carefully designating the correct album when uploading a photo this morning and it consistently ends up in the same wrong album. If I go the album I want it to end up in and upload from there, I get the same result. Please advise

4 comments

• 0
  
  Natalie MacLees September 10, 2012 19:07

  Hello Veronica - I'm sorry that you're having trouble with this. We did receive a report from another user about this issue and we are looking into it to get it fixed as soon as possible.

• 0
  
  Stephen G Yong September 12, 2012 05:45

  I am having the same problem.

  All my uploaded photos does not go to the right/designated album but to my latest created album.

  As a work around, while awaiting the fix, I then "move" the photos to the album I want them in. However, when doing it this way, the system does not highlight or display the new photos to share.   

• 0
  
  Veronica Wald September 14, 2012 17:21

  The problems are continuing but I used Stephen's tip, and just let the pics upload to the wrong album and then move them to the right album, and it worked. Thanks, Stephen!

• 0
  
  Natalie MacLees September 17, 2012 21:25

  Hi Veronica - We released a fix for the problem this morning.