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New babies born 2011-2013

Hester Dorothea Laubscher (von Mollendorff)

August 16, 2013 19:54

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To whom it may concern, Can you please help?  I have added babies that were born in 2011 to 2013 here under the "von Mollendorff" & "Laubscher" family tree - HOWEVER, it does not allow me to put the year they were born and with my own son James Matthew LAUBSCHER - I can not add his birth date at all.  Can you please help?  Your help in this regards will be appreciated.  Greetings, Hester LAUBSCHER

3 comments

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  Bjørn P. Brox August 16, 2013 22:08

  What i the error message you get?

  Try to enter the date where you type the short or long variant of the mont name instead of digits,  like 12 oct  2011

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  Hester Dorothea Laubscher (von Mollendorff) August 17, 2013 15:48

  Hi Bjorn,  thanks for your reply.  This is the error message I get: "In order to comply with the law, Geni users must be 13 or older."  Ihave given your method of putting in a date a try and get the same error message.  What else can I try to fix this problem.  Regards, Hester

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  Bjørn P. Brox August 17, 2013 16:35

  That is the error message you get if you try to attach an email address to a profile where the birth date tells that the person is under 13, i.e. invite the person in as a Geni user.
  You get the same error if you try to change the birth date of an existing user to be under 13, - I just tested it on my self ;-)

  Anyhow, I located your account and the profile you tried to change and tried myself to enter the date you have put in the display name, and agree: This must be an error in Geni, and there is no reasons why you should get that error message.

  I will report this error with the example to Geni.