Something went wrong in the order process. I ordered 1 test and it got processed 3 times. What do I do?
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2 comments
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Jeff, Geni Curator The sales phone number for Family Tree DNA, who is the partner company doing the DNA tests for Geni, is 713-868-1438.
I'm not sure if you're suppose to contact them or Geni, but I saw it and thought it might be something you could act on and talk to someone.
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Geni Support Team Hello Eleanore:
We have refunded two of your orders. I have sent you a message directly as well.
Thank you.
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