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My tree is lost

Göran Lilienberg

January 19, 2014 17:40

Answered

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I try to pay and be a real member . Now I have no relatives…   

Before this situation  I had more than 1000….

What can I do????

3 comments

• 0
  
  Bjørn P. Brox January 21, 2014 18:58

  You have two accounts on Geni, - log out and try to log in with another email.

  I will send a message to the other account to give you a reminder.

• 0
  
  domingos bolzani June 28, 2024 03:14

  I had a tree with many members. Now I cannot find it anymore. I can find just a tree with my name. My name is Rogério Luiz Moreira Bolzani.

• 0
  
  Geni Support Team June 28, 2024 18:04

  Hi, it sounds like you have a duplicate account. Please email us at subscriptions@geni.com for assistance regaining access to your account.