1

where is my tree?

urmas mumma

January 14, 2014 15:36

Answered

Follow

Good day

Long time  I could not sign in to my Geni account. Now I see that my family tree is lost.  

What happens?

Regards

Urmas Mumma

mumma@hot.ee

6 comments

• 0
  
  Bjørn P. Brox January 14, 2014 21:33

  You have two accounts, - one empty created in november and the full acount,  Log out an the log in with another email.

• 0
  
  Pauline Kelly (Battigelli) March 10, 2017 00:29

  I need help please! I have checked back a few times, but can find only my basic, immediate family, tree, Over the years, there has been a large accumulation on my geni ancestor tree.- of great interest, which now all appears to have disappeared, Geni records my start as 2013, (Bjorn turns up among our family searches!)   Pauline Kelly ( Battigelli.)

• 0
  
  Jeff, Geni Curator March 10, 2017 15:23

  Pauline, I see a pretty big tree for your family.  What part appears to be missing?

• 0
  
  Pauline Kelly (Battigelli) March 10, 2017 17:09

  Thank you for your reply.  What I see now, includes grandparents and a bit more.. but I used to be able to follow the profiles with numbers ( running into hundreds.e.g.the Grace male line, from O;Farrell grandmother), right back thru medieval dates.French, Italian,Scandanavian and a variety of others,attached over the years-, to early centuries. Therefore, a shock to find no more numbers beyond familiar family names! This happens when I go to look at my tree?  I will be very glad to know if there is another route, as well as a chance of recovery. Thanks again, in aniticipation!   pkb

• 0
  
  Jeff, Geni Curator March 10, 2017 18:56

  I can't speak to medieval links - one great thing about the world tree is that if we find fictitious links, we break them.  That's a good thing even though it may be disappointing.  But as for your connections, I'm wondering if you're just having issues with the tree viewer (maybe the HTML tree vs the Flash tree).  Your O'Farrell line goes back further than 15 generations.  I stopped looking when I got back to the 1500s.

  Edited by Jeff, Geni Curator March 10, 2017 18:57
• 0
  
  Pauline Kelly (Battigelli) March 10, 2017 19:07

  Thanks again, Tree viewer? will have to try to check. However,am pretty confident of the names and relationships,being mostly documented and recorded along the ways. Also based on a fam,geneaology documents.books - direct back to 1100s, as well as family knowledge of Normandy/Iti links before that -- they spread clearly, sometimes closely, too! (that;s why I would hate to lose established names- and with interesting bios!)