I have been sent an invite to join Geni but have been unable to join. I am sending this support request using a dummy account I created simply to get support.
I received an "I've added you to our family tree." request to my main e-mail account chaudhry.ross@gmail.com from a relative of mine. I click the link and am brought to a "Welcome to Geni!" page where I put in my name, e-mail, gender and password. I use the e-mail the invite was sent to because I want that e-mail to be associated with my account. I click continue and am brought to the "You've already been invited!" page. I only have two options: either resend the invitation or start my own family tree. Resending the invite does nothing - I get the same request with the same link to my same e-mail. I don't want to start my own tree, I want to join the tree that my relative invited me to. I even tried starting my own tree - it was clearly not what I wanted and subsequently deleted my account.
I was excited to use this service and I know some of my relatives use Pro. I would be very frustrating if an error in your user interface prevented me from using Geni.
