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Suddenly several profiles in the tree shows (no name)

Muammar Ghadafi ISHAK

October 13, 2014 02:56

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There are several profiles that I have seen this morning that it shows (tiada nama) which means "no name". It was just fine when I checked last night.

 

This seems to only occur if I selected my own language "Malay", not sure about other languages. When switch to English seems it able to show the name properly. Switch back to my language then it shows again the no name.

 

Below are some profiles that shows the behavior. There are more profiles affected even including existing users that I see this. In the "Recently Online" section in the main page, I can see those users affected will not even show their name.

http://www.geni.com/people/Megat-Terawis-RAJA-ADAT-PAGAR-RUYUNG/6000000002534912601

http://www.geni.com/people/Fatimah-Pandak-Mohd-Daud/6000000001347459089

http://www.geni.com/people/Mostafa-Md-Sa-aid/6000000006213206353

 

3 comments

• 0
  
  Muammar Ghadafi ISHAK October 13, 2014 09:29

  For those that having this problem while using other than English as your default language, you can temporarily use English for a temporary workaround.

• 0
  
  Rosana Kunst October 13, 2014 13:21

  I've noticed the same problem. But I can't change the language because my father uses it and he doesn't know english. Is there a bug fix planned?

• 0
  
  Geni Support Team October 13, 2014 18:57

  Hi Muammar and Rosana,

  Thank you for reporting the (no name) issue, it has been fixed. If you are still experiencing the issue please post it in the following bug report:

  http://help.geni.com/entries/57619440--no-name-

  Thank you.