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I haven't received my email confirmation or phone text code.

Andrew Mikelsons

October 16, 2014 06:00

None

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andrewmikelsons@gmail.com

I submitted my credit card info and filled out the appropriate stuff. 

5 comments

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  Alan Gurwitz February 17, 2015 04:49

  I, too, am not getting confirmation emails sent to me.  It is keeping me from sending messages .  Yeah,  what's up with this/

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  Jeff, Geni Curator February 19, 2015 15:33

  According to the system admins, Geni is not having any system-wide kind of problem with email delivery.  It's possible the ISP could be rejecting it or that it has gotten placed in a spam folder.

• 0
  
  Siv Benedikte Mittet July 10, 2015 13:53

  I am deaf, and it's impossible for me to recieve a code by phone! Why not send this by a textmessage or mail????  

• 0
  
  Bruce Roberts February 09, 2016 23:01

  Why is it taking so long? I have not received mine, either.

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  Pat Shay March 18, 2016 01:23

  I am trying to contact another member and it says that I have to confirm my email -- which I did when I paid my membership-- but I not gotten any emails. I have tried four times and nothing. I have checked my SPAM folder and there is nothing there either.