Suddenly it says no name on large parts of the tree even though there are names?! What is this?
Date
Votes
6 comments
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Muammar Ghadafi ISHAK That's right. I had posted one post about this too. I guess your are using non-English language right?
http://help.geni.com/entries/57234194-Suddenly-several-profiles-in-the-tree-shows-no-name-
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Anita Dahlqvist Leander I have the same problem using the Swedish language. Judging by your name, mr Thorén, you may also be using the Swedish version...? Has anyone heard anything from Geni staff about this? In the tree view the names are visible, also in the profile view, but in lists and other texts generated by Geni (such as the person's relationship to me, wife of ..., son of... and so on) the names of many people in my tree have been replaced by (inget namn), i.e. Swedish for (no name). This happened suddenly, yesterday. Haven't had this problem before. Since I am no longer a Pro user I don't have the privilege to contact Geni staff myself. I wonder if there's anyone out there who knows what is going on. I will try switching back to English, but I would certainly prefer to use Swedish if possible.
Any help/solution would be appreciated.
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Robert Fredrik Thorén Yes, I had settings in Swedish. Turning to English fixed to problem. I.e. it's a software bug to be fixed! Sooner rather than later...
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Anita Dahlqvist Leander Yes, hopefully sooner rather than later... BTW, English (UK) didn't work either, had to be English (US).
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Geni Support Team Hi everyone,
Thank you for reporting the (no name) issue, it has been fixed. If you are still experiencing the issue please let us know.
Thank you.
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Julio Cesar Carrera Fonseca Hi Geni Support Team,
I have a no bame person in my family tree and I wonder how can I solve this situation as the software doesn't allow me to solve it as the person profile doesn't show any edit option or remove option. Please advice.
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