I can see a number of questions being resolved thru your help service, but when it comes to the basic question of why my family network all of a sudden doesn't work although I use the right network and passwork and being let in - I am being welcomed with a "Welcome unknown" and can see traces of people, but no network. Whats has happened? Geni name is njnilssonfamily@gmail.com.
Thanks
Bengt Roslund