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need help

Denise Harris Ray

February 18, 2015 22:38

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able to locate family members , but cannot open profile to read timelines or see photos

had no problems doing this previously

now just goes to screen telling me to upgrade , have Geni basic

gwynnfa@hotmail.com

1 comment

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  Jeff, Geni Curator February 26, 2015 17:06

  You're probably trying to find them using the enhanced search, which is a Geni pro feature.  Try to find them without using that method and you should be able to see everything.