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Unauthorized merge w/ mixed administrative rights

Kathrine Jørgensen

April 12, 2015 15:27

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Please help.

A few days ago an unauthorized merged happened in my tree and I am unable to reverse/delete the changes this has caused. Can anyone tell me, how to undo this, if some of the entries also  ended up with shared administrative rights after the merge? 

Specifically, some of the issues are:

1. Some persons I have not registered are now in my tree and I have no access to delete/change them, because I do not have administrative rights to them.

2. People I have registered are suddenly shown as being registered before I even had a Geni account and these entries are also impossible for me to change/delete.

3. Following this unwanted/unauthorized merge some entries/people are completely new in my tree and some are duplicates of entries I have already made, but I am unable to change/delete any of them.

Any help with this issue will be very much appreciated.

1 comment

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  Jeff, Geni Curator April 13, 2015 21:18

  Kathrine, it is probably a Curator, who are a group of people who have been using the site for a long time and have been appointed by Geni management to build and improve the World Family Tree, merge duplicates, and assist users when asked. You can find out more about curators on the Geni wiki: http://wiki.geni.com/index.php/Curators  Do know that merging is a normal part of Geni and is the act of removing duplicates, so if two people have a common ancestor that is duplicated on the site, we merge them into a single profile.  I apologize if the merge feels like an intrusion, but there are many benefits to removing duplication and collaboration.  See the mission of Geni: https://www.geni.com/worldfamilytree/learn-more 

  If you believe the merge is in error (different persons/families), let me know and we can undo the merge or otherwise correct the mistake. If you're concerned about privacy, you can see whether this merge has brought new users into your Family Group by checking this list: http://www.geni.com/list?group=family If there's anyone there you wouldn't trust to view your private profiles, you can click on their name to view their profile, then choose "Block This User" from the Actions pull-down menu.  The goal of Geni is not to have duplicate profiles of existing members or families - Geni is designed to be a single tree.  If you lost management to a profile, I expect it is because the person already had an account on Geni, managing their own profile and you created a duplicate.  After merging, they regained control over their identity, though they do have the ability to allow family members to edit their profile in the account settings. I know that seems like a bother but there are many advantages to having your tree merged with others -- you'll find connections you previously didn't know existed, and maybe even find some new cousins! If you still have concerns please let me know and either I or the people who run Geni will be happy to discuss.