Hello, I'v lost the information I put on my tree.
I have more then 300 people on my tree but all the information is gone. so, how do I get it back
and how do I contact you?
what is an active email that I can contact you and get the information back?
Kind Regards
Ofira Gurfinkel
I HAVE ALSO LOST ALL MY INFORMATION WHY?
Susan Kistner, - you have not lost anything, - you have just created a new account using another email address. Log out and log in again on the other email address you built your tree with.
thank you not sure which e mail this was? colvin@totalise.co.uk or susan@wodensted.plus.com my new address used for new set up is susan.kistner@mail.com.
The first two goes to your old account.
I will merge your new account with this in a couple of minutes...
When done go to your account settings to set which mail to use as primary and eventually remove email not longer used.
https://www.geni.com/account_settings/email_password
As an advise I would also recommend you to edit your message above and delete the email addresses since it is a public message (but was OK temporary to identify you for my actions).
