I know you want to upsell me to your heritage.com, but first you have to convince me there's any value in Geni. My second cousin is on your site for years, and has my grandfather and father listed. I have no idea, nor does she, on how we link the profiles. You claim to want to create a single tree, yet I can't even find information on how to link my family to her already listed tree.
It does not show up as something we can merge, even though my father's name is exactly the same in my tree and my cousin's tree.
I hope you will get back to me, as I would like to participate and would consider continuing as a pro member if you get back to me on how to remedy this situation.