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Issue accessing mugshots

Paulo Pinto

May 17, 2016 20:54

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Hello,

I'm using your Geni API to read the profiles for people in my tree and then use the mugshot_urls object to also get the faces associated with those profiles.

The issue that I've encountered is that many of the urls for the mugshots return a 'Forbidden' code and 'Access Denied' message.

For example, my own mugshots on my profile are:

• mugshot_urls: {

  • large: "https://s3.amazonaws.com/photos.geni.com/p6/7130/1531/53444836b48c2353/paulo2_large.jpg",
  • medium: "https://s3.amazonaws.com/photos.geni.com/p6/7130/1531/53444836b48c2353/paulo2_medium.jpg",
  • small: "https://s3.amazonaws.com/photos.geni.com/p6/7130/1531/53444836b48c2353/paulo2_small.jpg",
  • thumb: "https://s3.amazonaws.com/photos.geni.com/p6/7130/1531/53444836b48c2353/paulo2_t.jpg",
  • print: "https://s3.amazonaws.com/photos.geni.com/p6/7130/1531/53444836b48c2353/paulo2_print.jpg",
  • thumb2: "https://s3.amazonaws.com/photos.geni.com/p6/7130/1531/53444836b48c2353/paulo2_t2.jpg",
  • original: "https://s3.amazonaws.com/photos.geni.com/p6/7130/1531/53444836b48c2353/paulo2_original.jpg",
  • url: "https://www.geni.com/api/photo-11539125"

  },

Most of them work fine, but the one for 'print' returns an access denied.

At first I assumed that maybe the mugshot for print didn't get generated or some other similar issue but the problem persists with other profiles seemingly at random: some profiles will not let me access the original, others the print. etc. I have to cycle through the options until I find a picture that is accessible and use that.

So my question: why do some pictures return access denied at random (it seems)? And how can I fix this?

Ideally I'd like to get the 'print' picture to always work so I have the option to print them (I assume the 'print' picture is the best quality to print on paper).

Thanks,

Paulo

3 comments

• 0
  
  Bjørn P. Brox May 17, 2016 21:06

  Are you monitoring and respecting the rate limits?

• 0
  
  Bjørn P. Brox May 17, 2016 21:08

  Secondly: The  'print' have always returned access denied, and I really don't know what this size should be used for. What you want is the unscaled image

• 0
  
  Paulo Pinto May 17, 2016 21:24

  Hi Bjørn,

  Thanks for the quick reply.

  - I don't think the rate limits is the problem, I have not been to access that 'print' picture ever - can you access it? can you access the others?

  - I have other profiles on my tree where print returns a perfectly valid picture. Also, you are right about the unscaled image, I should really be using the 'original' picture, but once again, some profiles return access denied for the original

  By the way, it's random between profiles, say one profile will have the 'print' as access denied and other the 'original', but on the same profile it's always the same one that fails suggesting to me that it's that particular file that is set as private for some reason.

  I think the privacy of the pictures is actually a good idea, so I don't mind that as long as I can access my own pictures.

  Paulo