I cannot access any overview on my family tree to edit or add information. Furthermore, the tree is not loading at all.
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Votes
3 comments
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John Michael Lee I am not sure what is going on with the sight but I am experiencing the same problem. No family tree at all and I am a paying member of GENI . I was told I needed to upgrade my flash drive, but that does not work. I am very frustrated. Let me know if you find a solution and vice versa.
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Jeff, Geni Curator Could you provide a bit more information, such as the Operating System, what browser and version (if you know). Your trees look fine when I view them, so it might be a browser problem. Updating Adobe Flash (https://get.adobe.com/flashplayer/) is always a good thing if you're not using Google Chrome, but not sure not doing so would break the site. Screenshot would be helpful as well if you can take one.
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Patricia Ryan I upgraded Adobe Flash drive and still cannot access my Geni Tree. What is going on. This is not good enough when I am paying for a service.
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