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The children and siblings "others" button not working

Roslyn Janice Patchi (Roisman)

June 30, 2024 15:26

Completed

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Since I believe 2 days ago when you performed some sort of update, now when you click on other relatives to see the others nothing happens.

 

 

7 comments

• 1
  
  Catherine Mary (Rijs) Hardman June 30, 2024 16:33

  I am experiencing the same issue.  The Source assistant is not working as before

• 1
  
  Laura Lynn Angehr June 30, 2024 20:50

  Same problem today and day before yesterday.

• 0
  
  Vernon Henry van Wyk (Potgieter) July 01, 2024 18:37

  I am experiencing the same problem.

• 0
  
  Dean Richard Hobart July 01, 2024 19:59

  I have been having the same issue for about a week or so.   Specifically where a profile has a list of siblings or children, and it says "and xzy others" , you used to be able to click on the "XYZ others" and it opens up to show all the profiles linked in that category.  The only place it used to NOT expand was when, for example, you were Viewing an old profile merge of a duplicate.  But now it doesn't work ANYWHERE.

• 0
  
  Geni Support Team July 01, 2024 22:40

  Hi, we are aware of this issue and we're working on a fix. We apologize for the inconvenience and will let you know once we have an update.

• 0
  
  Geni Support Team July 03, 2024 17:27

  Hi, the "x others" for immediate family should be working now.

  Many thanks for your patience as we worked on resolving this!

• 0
  
  Dean Richard Hobart July 06, 2024 02:12

  Yes, Now the "and #" button works correctly.