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changing my brother's email address so I can invite him to share my tree

Charles Hadden

January 14, 2025 16:01

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My brother's email address has changed and he no longer has access to that account.  I'm trying to invite him to share my tree, which I did previoiusly, but he can't access it.  How do I do that?  Geni won't let me change his email address.  thanks

2 comments

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  Job Waterreus January 14, 2025 16:05

  How do I update the email address on my Geni account?

  How do I update the email address on my Geni account, if I no longer have access to that email address?

  How do I contact Geni about my subscription?

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  Geni Support Team January 14, 2025 22:11

  Hi Charles, please ask your brother to email us at subscriptions@geni.com and we can help him regain access to his account.