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Konto kadunud

Viljar Tamm

March 22, 2025 08:58

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Tere, minu poolt koostatud suguvõsa, perekonna kontod kõik kuhugi kadunud. Minul alles vaid enda ja poja andmed. Vähemalt sisse logides ei näe midagi. Samas on sisestatud andmed ja ühe testimise tulemused näitavad, et alles aga nagu peidetud. Esimest korda selline jama. Mis juhtus ? Tänades ette, Viljar Tamm viljar.tamm@gmail.com

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  Geni Support Team March 24, 2025 22:56

  Hi Viljar, it sounds like you accidentally created a duplicate account under a different email address. Please log out of the account and try to log in with the correct account details. If you no longer remember the email address you used to create your account, then please email us at subscriptions@geni.com and we'll be happy to assist you with regaining access to your account.