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I am unable to set new profile picture for my wife

Vinodh Soundararajan

April 10, 2025 08:46

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I tried to update a new profile picture. It removed the old picture successfully. but I am not getting Edit or set new profile picture option.

3 comments

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  Geni Support Team April 10, 2025 21:53

  Hi Vinodh, your wife has claimed her account with her email address. She will need to log into her account if she would like to update her profile photo. 

  Note if she would like for you to be able to edit her profile, then she may update her privacy settings to allow relatives to edit her profile https://www.geni.com/account_settings/profile_privacy .

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  Naomi Rodrigues June 12, 2025 15:43

  I cannot update my husbands photo on geni

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  Geni Support Team June 13, 2025 23:55

  Hi Naomi, can you please provide more details about your issue? Your husband's profile is not claimed, so you should be able to add a profile photo.