0

I dont see relatives on map

Cyprian Borowczyk

July 23, 2025 20:55

Completed

Follow

I dont see my relatives on map. The bunch of my closest relatives cannot be added to map cause every time it undo. I see only 141 of my relatives on map but i add localiazation to a lot of more

13 comments

• 0
  
  Geni Support Team July 24, 2025 00:48

  Hi Cyprian, can you please provide more details by what you mean when you say "every time it undo"? Do your changes not save? Can you provide a specific example or let us know the steps you took so that we can reproduce the issue?

• 0
  
  Cyprian Borowczyk July 24, 2025 19:59

  of course. Some of my closest relatives for example siblings of my grandmother profiles dont save when im adding them. I tried repeating this but always after refreashing they still appear in the omitted-add column. What is most important when i look in thier profiles they have localizations. Its same with some of my distant cousins. They have localizations but they arent included in map

   

• 0
  
  Job Waterreus July 24, 2025 20:08

  It is possible to add locations to Geni and it is possible to add coordinates  for those added entries, but it is possible to leave the coordinates empty. When empty they cannot be shown on the map.

  It may help to give an example profile link or a screen print with the problem.

   

• 0
  
  Cyprian Borowczyk July 24, 2025 20:31

• 0
  
  Job Waterreus July 24, 2025 20:41

  It seems this one does show the location, can you give an example where it does not show on the map.

• 0
  
  Cyprian Borowczyk July 24, 2025 20:48

  it doesnt show. it have written localization bo this place on map is empty. A lot of relatives lives in Mokronos but as you can see mokronos on map doesnt have anybody

  Edited by Cyprian Borowczyk July 24, 2025 20:48
• 0
  
  Job Waterreus July 24, 2025 21:12

  Sorry, I misunderstood you.

  I'll leave it to Customer Support to help you further.

• 0
  
  Geni Support Team July 25, 2025 00:03

  Hi Cyprian, the family map includes profiles within your max family group. These include profiles from your third great grandparents to your fourth cousins and closer. For the example you provided, I see that the profile is your fifth cousin, so they would not be included on the map.

  Can you give the link to a specific example of a closer relative that is not appearing in the family map? You mentioned your grandmother's siblings. Perhaps a link to one of their profiles?

• 0
  
  Cyprian Borowczyk July 25, 2025 13:34

  Okay, thanks for help. Can this be changed so that everyone will be visible on map?

  

  1. 

   

• 0
  
  Geni Support Team July 25, 2025 22:11

  Many thanks for the example. I was able to reproduce the issue and have forwarded this to our engineers. I will let you know once I have an update.

• 0
  
  Geni Support Team August 05, 2025 18:16

  Hi, we pushed a fix. It turns out we were not showing deceased relatives by "Last Residence" (which is what "current residence" becomes after the person passes away). 

  You should be able to see your close relatives on the map, if they have locations in the "current residence" or "last residence" fields.

• 0
  
  Cyprian Borowczyk August 06, 2025 20:49

  Thank you. Can i change the numbers of showen relatives? Now its fourth cousins, but if iwant to see all of my relatives, what should i do?

   

• 0
  
  Geni Support Team August 07, 2025 18:25

  No, the family map only shows relatives within your max family group (third great grandparents/fourth cousins and closer).