-1

Testing

Hannele Naatula (Geni Curator, Limited Availability)

May 20, 2018 08:38

None

Follow

This is a test.

A user reported her bug report does not come visible. She just gets a message "pending approval".

 

5 comments

• 0
  
  Bjørn P. Brox May 20, 2018 08:39

  If she as a Pro user created a support ticked it would not be visible by other than herself and customer support.

• 0
  
  Hannele Naatula (Geni Curator, Limited Availability) May 20, 2018 09:07

  In this case she (a Pro user) says she cannot even see it herself.

• 0
  
  Bjørn P. Brox May 20, 2018 09:12

  The message "pending approval" means exactly what it means.

  She might have posted links or some text that is caught by the automatic spam / internet security system, so the message itself needs a manual approval by an admin to become visible.

• 0
  
  Hannele Naatula (Geni Curator, Limited Availability) May 20, 2018 11:21

  You might be right. It has been added recently then. I never noticed this kind of behavior as a Pro user.

• 0
  
  Hannele Naatula (Geni Curator, Limited Availability) May 20, 2018 11:48

  And yes, she had profile links included in her report.