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Billing

Naomi Maudleen McCurdy

July 08, 2018 20:31

Answered

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my initial subscription was $119.40 and now I was charged 250.74 for renewal. Why? Naomi M

1 comment

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  Geni Support Team July 11, 2018 21:21 Official comment

  Hi Naomi,

  There are no Geni Pro subscriptions associated with your Geni account. You have a Basic account which is free. 

  If you are seeing a charge from Geni please contact us by email at subscriptions@geni.com .