I am constantly getting "hints" from Geni concerning the writer, Sholem Asch, born in Kutno, Poland, in 1880. He has absolutely no connection to my family, yet the good folks of Geni are constantly telling me that this is a reference to Moses Sholem, born in Tykocin, Poland, in 1774, a fourth Great Grandfather. I have tried to get them to correct their faulty algorithm, even refusing to renew my Pro account, but now, without a Pro account, I can't submit a "ticket" for support. So I am relying on publishing their absurd errors on a community forum so that, assuming that they monitor these postings, they may actually try to correct their constant, repetitive, errors, or whether I should just block any and all e-mails from them as useless.
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Geni Support Team Hi Johnathan,
We see that the matches you are referring to are Record Matches. Please note these are provided in partnership with MyHeritage, who maintain the matching algorithm for their Record Matching and Smart Matching technology. If you would like to provide them with feedback about their matches, you may email them at support@myheritage.com .
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