I wanted to do research with Geni but there is no information on the subjects of my search. I tried to cancel the 14 Day Free Trial in less than 2 hours but it is still running. How can I cancel the 14 Day Free Trial please?
I wanted to do research with Geni but there is no information on the subjects of my search. I tried to cancel the 14 Day Free Trial in less than 2 hours but it is still running. How can I cancel the 14 Day Free Trial please?
Hi Dawnie,
Our records show that you have not signed up for a free trial on your account. You currently have a free basic account on Geni.
Nevertheless, here is our FAQ on how to cancel the 14-day free trial: https://help.geni.com/hc/en-us/articles/229706247-How-do-I-cancel-my-free-trial-