I have all my info In, they ask for my billing address, when I start to type it, the address with county and city and state automatically comes up, I click on it and it won't accept it.. I guess they don't want my business.
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3 comments
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Geni Support Team Official comment Hi all,
Sorry to hear you were experiencing issues with the payment form. We have updated the billing address section, if you wish to try signing up again. If you still have issues please let us know if you receive an error message and what the error message states.
Thank you.
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George Davis Having the same problem. Address auto populates with incorrect city for my address. No phone number to call either. I guess I can live without my business.
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Jonathan Austin Same here. Guess I go to Ancestry.com with my money. Horrible software.
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