I just joined Geni and found this to be a racket. I'm sorry but I just paid for Geni and NOW i need to join My Heritage. Good Grief. I'm unscribing.
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Geni Support Team Official comment Hi Mary, it sounds like you may be trying to access MyHeritage's Record Matches and Smart Matches. Record Matches and Smart Matches are provided in partnership with MyHeritage and require a separate MyHeritage data subscription to view and confirm to your profiles on Geni.
As a reminder, Geni Pro gives you access to additional features on Geni, which includes Tree Matches (matching profiles on Geni), full access to our search engine, unlimited media uploads, and priority support. Note it is not required to upgrade to use Geni. If you would like to contact us about your subscription, please email us at subscriptions@geni.com .For additional information regarding subscriptions on Geni, please read the following FAQs:What are the benefits of a Geni Pro membership? https://help.geni.com/hc/en-us/articles/229706367-What-are-the-benefits-of-a-Geni-Pro-membership-What is a MyHeritage data subscription? https://help.geni.com/hc/en-us/articles/229707427-What-is-a-MyHeritage-Data-subscription-Why aren't Record Matches & Smart Matches included in my Pro subscription? https://help.geni.com/hc/en-us/articles/229707407-Why-aren-t-Record-Matches-Smart-Matches-included-in-my-Pro-subscription-
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