HTML 5 tree view stopped working in Google Chrome

Vlad Kout

June 07, 2019 02:06

None

HTML 5 used to work fine in my latest version of Google Chrome untill 3 days ago, it continues OK in my latest Firefox, Opera, IE 11 ans Safari,

in Chrome now it looks (I cleaned cookies, reloaded browser and PC, but this screwed up page continues) Please put the note to all users on top of the main page when it will be fixed)

Date Votes

10 comments

0

Geni Support Team June 14, 2019 18:51

Hi Vlad,

Can you please let us know if you are still experiencing this issue in Chrome?

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Vlad Kout June 15, 2019 04:43

it continues with the same screwed up view

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Vlad Kout June 15, 2019 05:09

as soon as I replied with an inserted above screenshot and tried to comment on it, google chrome hang up for about 5 minutes and I was unable to continue untill I closed the browser, reopened it, refreshed this page with F5 several times,

so, only now continuing my typing: HTML5 on geni.com is in beta version,

probably, your development team has made some heavy changes to it recently, though it is fine in Firefox 67.01,

but google chrome (the latest one) only allows now a Flash version.

I am myself a manual professional tester (btw, hating the so called automatic testing, which, to my point of view, is just a bluff for those who cannot test a website manually, only able to write formal reports on automatic testing, which,

again, maybe due to my experience only, (I don't judge others) I never trusted "automatic"),

so, would appreciate your help correcting this, or, even, we can cooperate somehow in

doing it together.

Best regards,

Vlad

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Vlad Kout June 18, 2019 19:24

Hello,

any news on correcting the issue with Google Chrome view in HTML5?

I still cannot open it normally.

Hopefully it can be fixed soon, thank you.

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Geni Support Team June 18, 2019 20:35

Hi Vlad,

Can you please let us know your operating system, the version of Chrome, and your user agent string?

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Vlad Kout June 18, 2019 21:00

It's Windows 7 Home Premium edition (official)

Google Chrome 75.0.3770.100 (official), (64 bits)

Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.100 Safari/537.36

https://www.geni.com/family-tree/index/6000000093989796970

and all is clean: no malware, no errors in Windows events viewer,

and HTML5 tree view is ok in IE11, Firefox 67,

and it WAS ok in Google Crome in May, but not now (only Flash version works in it)

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Vlad Kout June 18, 2019 21:05

I took a user agent string from here https://www.whatismybrowser.com/detect/what-is-my-user-agent

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Geni Support Team June 18, 2019 22:26

We've created a private ticket for your issue so that we can continue troubleshooting this.

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Vlad Kout June 18, 2019 23:31

Thank you,

I looked into my chrome updates history and remembered(maybe, not 100% sure)

that in May my chrome was version 73 (now it's version 75) and I have settings to auto-update chrome,

so, this might be helpful to you to debug (it's from developers tools console on chrome 75):

Cross-origin plugin content from must have a visible size larger than 400 x 300 pixels, or it will be blocked. Invisible content is always blocked.
home:2353 GET https://www.google-analytics.com/analytics.js net::ERR_CONNECTION_REFUSED
(anonymous) @ home:2353
(anonymous) @ home:2354
ping?client_id=&domain=www.geni.com&origin=1&redirect_uri=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D44%23cb%3Df1cc4c20f99d2f8%26domain%3Dwww.geni.com%26origin%3Dhttps%3A%2F%2Fwww.geni.com%2Ff193a9b07b9adec%26relation%3Dparent&response_type=token%2Csigned_request&sdk=joey:1 Invalid App ID: The provided app ID does not look like a valid app ID.

------------- here is full log of errors/warnings on geni home page-------------

jquery-migrate-3.0.1.js:48 JQMIGRATE: Migrate is installed with logging active, version 3.0.1
jquery-migrate-3.0.1.js:76 JQMIGRATE: jQuery.expr[':'] is deprecated; use jQuery.expr.pseudos
migrateWarn @ jquery-migrate-3.0.1.js:76
get @ jquery-migrate-3.0.1.js:89
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:6
jquery-migrate-3.0.1.js:78 console.trace
migrateWarn @ jquery-migrate-3.0.1.js:78
get @ jquery-migrate-3.0.1.js:89
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:6
jquery-migrate-3.0.1.js:76 JQMIGRATE: jQuery.expr.filters is deprecated; use jQuery.expr.pseudos
migrateWarn @ jquery-migrate-3.0.1.js:76
get @ jquery-migrate-3.0.1.js:89
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:7
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:6
jquery-migrate-3.0.1.js:78 console.trace
migrateWarn @ jquery-migrate-3.0.1.js:78
get @ jquery-migrate-3.0.1.js:89
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:7
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:6
jquery-migrate-3.0.1.js:76 JQMIGRATE: jQuery.fn.delegate() is deprecated
migrateWarn @ jquery-migrate-3.0.1.js:76
delegate @ jquery-migrate-3.0.1.js:507
(anonymous) @ VM35:1
each @ jquery-3.2.1.min.js:2
t @ VM35:1
(anonymous) @ VM35:1
j @ jquery-3.2.1.min.js:2
k @ jquery-3.2.1.min.js:2
nrWrapper @ home:14
setTimeout (async)
nrWrapper @ home:14
(anonymous) @ jquery-3.2.1.min.js:2
i @ jquery-3.2.1.min.js:2
fireWith @ jquery-3.2.1.min.js:2
fire @ jquery-3.2.1.min.js:2
i @ jquery-3.2.1.min.js:2
fireWith @ jquery-3.2.1.min.js:2
ready @ jquery-3.2.1.min.js:2
S @ jquery-3.2.1.min.js:3
nrWrapper @ home:14
jquery-migrate-3.0.1.js:78 console.trace
migrateWarn @ jquery-migrate-3.0.1.js:78
delegate @ jquery-migrate-3.0.1.js:507
(anonymous) @ VM35:1
each @ jquery-3.2.1.min.js:2
t @ VM35:1
(anonymous) @ VM35:1
j @ jquery-3.2.1.min.js:2
k @ jquery-3.2.1.min.js:2
nrWrapper @ home:14
setTimeout (async)
nrWrapper @ home:14
(anonymous) @ jquery-3.2.1.min.js:2
i @ jquery-3.2.1.min.js:2
fireWith @ jquery-3.2.1.min.js:2
fire @ jquery-3.2.1.min.js:2
i @ jquery-3.2.1.min.js:2
fireWith @ jquery-3.2.1.min.js:2
ready @ jquery-3.2.1.min.js:2
S @ jquery-3.2.1.min.js:3
nrWrapper @ home:14
jquery-migrate-3.0.1.js:76 JQMIGRATE: jQuery.fn.bind() is deprecated
migrateWarn @ jquery-migrate-3.0.1.js:76
bind @ jquery-migrate-3.0.1.js:499
delegateEvents @ libs-3562f8e0929871b49170591f756c301b.js:2
e.View @ libs-3562f8e0929871b49170591f756c301b.js:2
i @ libs-3562f8e0929871b49170591f756c301b.js:2
(anonymous) @ application-00bf3f18c6d891b25a35d23b89a00a04.js:140
each @ jquery-3.2.1.min.js:2
each @ jquery-3.2.1.min.js:2
(anonymous) @ application-00bf3f18c6d891b25a35d23b89a00a04.js:140
j @ jquery-3.2.1.min.js:2
k @ jquery-3.2.1.min.js:2
nrWrapper @ home:14
setTimeout (async)
nrWrapper @ home:14
(anonymous) @ jquery-3.2.1.min.js:2
i @ jquery-3.2.1.min.js:2
fireWith @ jquery-3.2.1.min.js:2
fire @ jquery-3.2.1.min.js:2
i @ jquery-3.2.1.min.js:2
fireWith @ jquery-3.2.1.min.js:2
ready @ jquery-3.2.1.min.js:2
S @ jquery-3.2.1.min.js:3
nrWrapper @ home:14
jquery-migrate-3.0.1.js:78 console.trace
migrateWarn @ jquery-migrate-3.0.1.js:78
bind @ jquery-migrate-3.0.1.js:499
delegateEvents @ libs-3562f8e0929871b49170591f756c301b.js:2
e.View @ libs-3562f8e0929871b49170591f756c301b.js:2
i @ libs-3562f8e0929871b49170591f756c301b.js:2
(anonymous) @ application-00bf3f18c6d891b25a35d23b89a00a04.js:140
each @ jquery-3.2.1.min.js:2
each @ jquery-3.2.1.min.js:2
(anonymous) @ application-00bf3f18c6d891b25a35d23b89a00a04.js:140
j @ jquery-3.2.1.min.js:2
k @ jquery-3.2.1.min.js:2
nrWrapper @ home:14
setTimeout (async)
nrWrapper @ home:14
(anonymous) @ jquery-3.2.1.min.js:2
i @ jquery-3.2.1.min.js:2
fireWith @ jquery-3.2.1.min.js:2
fire @ jquery-3.2.1.min.js:2
i @ jquery-3.2.1.min.js:2
fireWith @ jquery-3.2.1.min.js:2
ready @ jquery-3.2.1.min.js:2
S @ jquery-3.2.1.min.js:3
nrWrapper @ home:14
home:1 Cross-origin plugin content from must have a visible size larger than 400 x 300 pixels, or it will be blocked. Invisible content is always blocked.
home:2353 GET https://www.google-analytics.com/analytics.js net::ERR_CONNECTION_REFUSED
(anonymous) @ home:2353
(anonymous) @ home:2354
ping?client_id=&domain=www.geni.com&origin=1&redirect_uri=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D44%23cb%3Df1cc4c20f99d2f8%26domain%3Dwww.geni.com%26origin%3Dhttps%3A%2F%2Fwww.geni.com%2Ff193a9b07b9adec%26relation%3Dparent&response_type=token%2Csigned_request&sdk=joey:1 Invalid App ID: The provided app ID does not look like a valid app ID.

--------------and here is a full log from html5-tree-view page-----------

jquery-migrate-3.0.1.js:48 JQMIGRATE: Migrate is installed with logging active, version 3.0.1
jquery-migrate-3.0.1.js:76 JQMIGRATE: jQuery.expr[':'] is deprecated; use jQuery.expr.pseudos
migrateWarn @ jquery-migrate-3.0.1.js:76
get @ jquery-migrate-3.0.1.js:89
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:6
jquery-migrate-3.0.1.js:78 console.trace
migrateWarn @ jquery-migrate-3.0.1.js:78
get @ jquery-migrate-3.0.1.js:89
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:6
jquery-migrate-3.0.1.js:76 JQMIGRATE: jQuery.expr.filters is deprecated; use jQuery.expr.pseudos
migrateWarn @ jquery-migrate-3.0.1.js:76
get @ jquery-migrate-3.0.1.js:89
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:7
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:6
jquery-migrate-3.0.1.js:78 console.trace
migrateWarn @ jquery-migrate-3.0.1.js:78
get @ jquery-migrate-3.0.1.js:89
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:7
(anonymous) @ jquery-ui.min.js:6
(anonymous) @ jquery-ui.min.js:6
main.4720156e.js:1 version: 291
main.4720156e.js:1 git: fix rapid touching on list for goto nav
jquery-migrate-3.0.1.js:76 JQMIGRATE: jQuery.fn.delegate() is deprecated
migrateWarn @ jquery-migrate-3.0.1.js:76
delegate @ jquery-migrate-3.0.1.js:507
(anonymous) @ VM161:1
each @ jquery-3.2.1.min.js:2
t @ VM161:1
(anonymous) @ VM161:1
j @ jquery-3.2.1.min.js:2
k @ jquery-3.2.1.min.js:2
setTimeout (async)
(anonymous) @ jquery-3.2.1.min.js:2
i @ jquery-3.2.1.min.js:2
fireWith @ jquery-3.2.1.min.js:2
fire @ jquery-3.2.1.min.js:2
i @ jquery-3.2.1.min.js:2
fireWith @ jquery-3.2.1.min.js:2
ready @ jquery-3.2.1.min.js:2
S @ jquery-3.2.1.min.js:3
jquery-migrate-3.0.1.js:78 console.trace
migrateWarn @ jquery-migrate-3.0.1.js:78
delegate @ jquery-migrate-3.0.1.js:507
(anonymous) @ VM161:1
each @ jquery-3.2.1.min.js:2
t @ VM161:1
(anonymous) @ VM161:1
j @ jquery-3.2.1.min.js:2
k @ jquery-3.2.1.min.js:2
setTimeout (async)
(anonymous) @ jquery-3.2.1.min.js:2
i @ jquery-3.2.1.min.js:2
fireWith @ jquery-3.2.1.min.js:2
fire @ jquery-3.2.1.min.js:2
i @ jquery-3.2.1.min.js:2
fireWith @ jquery-3.2.1.min.js:2
ready @ jquery-3.2.1.min.js:2
S @ jquery-3.2.1.min.js:3
6000000093989796970:1 Cross-origin plugin content from must have a visible size larger than 400 x 300 pixels, or it will be blocked. Invisible content is always blocked.
6000000093989796970:2617 GET https://www.google-analytics.com/analytics.js net::ERR_CONNECTION_REFUSED
(anonymous) @ 6000000093989796970:2617
(anonymous) @ 6000000093989796970:2618
util.js:226 Google Maps JavaScript API warning: SensorNotRequired https://developers.google.com/maps/documentation/javascript/error-messages#sensor-not-required
px.m @ util.js:226
(anonymous) @ js?key=AIzaSyDrK9_PQKt-ib9LnMNq0A0Xzl7_qYLcyys&sensor=false&language=en&region=CA:118
Promise.then (async)
(anonymous) @ js?key=AIzaSyDrK9_PQKt-ib9LnMNq0A0Xzl7_qYLcyys&sensor=false&language=en&region=CA:118
setTimeout (async)
Oh @ js?key=AIzaSyDrK9_PQKt-ib9LnMNq0A0Xzl7_qYLcyys&sensor=false&language=en&region=CA:118
google.maps.Load @ js?key=AIzaSyDrK9_PQKt-ib9LnMNq0A0Xzl7_qYLcyys&sensor=false&language=en&region=CA:18
(anonymous) @ js?key=AIzaSyDrK9_PQKt-ib9LnMNq0A0Xzl7_qYLcyys&sensor=false&language=en&region=CA:204
(anonymous) @ js?key=AIzaSyDrK9_PQKt-ib9LnMNq0A0Xzl7_qYLcyys&sensor=false&language=en&region=CA:204

------------------to me it looks like the cause of recent problems since I reported a bug issue in chrome 75------------

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Vlad Kout June 19, 2019 00:29

P.S. there are as well serious issues in Safari 11

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.2 Safari/605.1.15

https://www.whatismybrowser.com/detect/what-is-my-user-agent

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