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update credit card

Orna Allouche

October 16, 2019 11:34

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Hi,

i wanted to try the pro version, i put an invalid card by mistake and now i can't update the card/ i get : "Too many credit cards"

In my account details there is no credit card info

what should i do ?

Orna

1 comment

• 0
  
  Jeroen M.W. van Dijk October 18, 2019 11:59

  In situations like this it is best to read https://help.geni.com/hc/en-us/articles/229706267-How-do-I-contact-Geni-about-my-subscription-

  But please first check https://www.geni.com/account_settings/credit_cards if can delete the old card and add a new one.