I can access and edit profile of my father in law ( already entered fields), but there is no option to set his status to deceased and add necessary info. How to add related fields?
I think it is a bug in the app
I can access and edit profile of my father in law ( already entered fields), but there is no option to set his status to deceased and add necessary info. How to add related fields?
I think it is a bug in the app
Hi Svetlana, it is likely that your father-in-law had claimed his account with his email address. You will need to report his profile as Deceased via the Actions button on his profile. Once our customer service team receives the report, they will be able to assist with unclaiming his account so that you and your family may update it.
Please see our FAQ on how to report a profile as Deceased https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a-profile-as-Deceased-