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Can't add my grandmother's parents to my tree. I can fill out the form but there is no submit and/or post button..

Paulette Switzer-Tatum

December 15, 2019 00:09

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• I am trying to add my maternal grandmother's father and mother to my tree. I can fill in their names and some details, but the form does not submit as there is no submit/post button. What do I do?

3 comments

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  Geni Support Team December 18, 2019 20:05

  Hi Paulette,

  Are you still experiencing this issue? If you are, can you please let us know what browser/version you are using and if you are using the Flash or HTML version of the tree?

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  Paulette Switzer-Tatum December 18, 2019 23:59

  Yes, I 'm still experiencing this error. I've tried over and over this past week to add my maternal grandmother's parents and your form doesn't work. I can fill out the form, but there is no send/submit form at all. I use Google Chrome for the most part, but I'm not sure what version of the tree.

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  Linda Smith Poole March 05, 2020 05:37

  How do I add my grandmother.  There is no choice for grandmother.  Thank you.