Since late yesterday afternoon, I've been unable to upload images. When I drag a .jpg from my desktop to the "drag and drop here" box, it goes through the motions, tells me it uploaded, but it doesn't. I was working in Firefox, HTML, Mac, latest software, etc. I've tried other Macs, other browsers, the Flash version, etc., and nothing changes. So I'm inclined to think it's on Geni's end. Any word on this will be greatly appreciated.
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6 comments
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Daniel Zur (Feuerstein) Same problem here for the last 18 hours. Message says "internal server error". Using Windows 10 and chrome browser.
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Charles Alan Waller Yup. I tried going straight to my photo album to upload an image, and I got the same error message. I'm unable to create a new album there. All seems to be pointing to server problems at Geni. Thanks in advance, all you Geni tech folks!
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Amy Adeli I am having the same problem. I invited a family member and she is unable to put any photos on here either.
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Charles Alan Waller I just tried it again, and it looks like it's working now! Thanks, all you tech folks!
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Dermeval Lazzaro The same problem for de last 24 hours.
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Geni Support Team Hi all,
This should be fixed now. We apologize for the inconvenience.
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