I like to work when I have time, that's mean I will like to use the site many times a day if I choose, but after I enter two or three times a day, you are giving me that stupid robot annoying session that seems to last forever! At the same time telling me that too many people from my network are accessing the site. I DO NOT HAVE A NETWORK. I have only ONE COMPUTER! I'll QUIT before the trial period. this robot thing is humiliating!
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Geni Support Team Hi Cecilia,
Our records show you have attempted to create more than 1 account which is why you're seeing the prompt to verify that you're not a robot. It appears you are inadvertently entering your information in the creating an account form on the Geni.com homepage instead of using the login area. There's a 'Log In' link under the 'Start My Family Tree!' button or at the top right of the homepage or you can bookmark this direct link to the login page https://www.geni.com/login .

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