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Sending Invites

Kathleen Ann Delp (Halteman)

April 27, 2020 04:43

Answered

I am sending invites from the profile page and the receiver is not getting them. I go to the Update profile page and put their email address in there and save and they still are not getting them. HELP!!!!

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3 comments

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Keri Denise Jackson, ♊ Twin A, GEDMATCH GQ346442C1 May 03, 2020 11:59

It sounds like maybe a tech issue. I am forwarding this to the tech department. I am sorry you are having this problem. Let me know if you need any further assistance. Thank you.

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GIANPASQUALE MASSA May 03, 2020 12:10

Thank you Miss Keri Denise Jackson, I think I solved the problem, it was a misspelling of a last name.

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Geni Support Team May 04, 2020 22:43

Hi Kathleen, please refer to your ticket #116617 regarding this issue.

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