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Constant Error Message

Larry Eugene ELDRETH

April 12, 2020 21:42

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I'm unable to perform any edits.  This has been a problem for a couple days.  What's wrong?

4 comments

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  Björn Ingvar Cronje Hällberg April 13, 2020 12:36

  The GEDCOM file was not imported correct

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  Geni Support Team April 14, 2020 21:47

  Hi Larry, can you please provide a link to a specific example?

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  Björn Ingvar Cronje Hällberg April 15, 2020 12:50

  My father is Cronje Hällberg and my mother is Greta Hällberg,

  All relativs before Cronje Hällberg are missing.

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  Geni Support Team April 15, 2020 22:51

  Björn, it appears you had mistakenly added your mother as your father's mother. We've fixed that for you in the tree.

  You should now be able to continue the GEDCOM import for your father's branch. Go to your father's profile page and click on the Actions button at the top right. Select "Import GEDCOM." On the GEDCOM import page, you should see your father's name as the focus (Step 1). In Step 2, choose your existing GEDCOM from the dropdown. In Step 3, select your father's name from the list of individuals in the GEDCOM file. Then you can begin the import in Step 4.