A profile that I am the administrator of is changed and blocked. I am not able to edit the profile, either is his mother. Only the names of his nuleo Family appears.
How can we open up the profile?
A profile that I am the administrator of is changed and blocked. I am not able to edit the profile, either is his mother. Only the names of his nuleo Family appears.
How can we open up the profile?
Hi Jacob,
What do you mean by blocked? Can you post a link so I can take a look? Thank you.
https://www.geni.com/people/Stephen-Root/6000000019860304905?through=6000000015802533651
I am not able to edit the profile. There are no names of who is the manager and who made the profile.
Hi Jacob, the profile you reference is of a Geni user who is not within your family group (just outside the edge of the family group which is why you would be able to view some of his immediate family members). Each Geni user is manager of their own profile, you can choose to send him a Family Group request by navigating to his profile page, click on 'Actions' then select 'Add to Family Group'. For more information on Family Group requests please see the following FAQ: https://help.geni.com/hc/en-us/articles/229704247-What-is-a-Family-Group-Request-