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Sent messages dont appear

Aryeh sommer

May 03, 2020 07:18

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All my recently sent messages dont appear in my sent inbox. It seems like they are not getting sent. Really frustrating. Anyway can help?

2 comments

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  Keri Denise Jackson, ♊ Twin A, GEDMATCH GQ346442C1 May 03, 2020 11:55

  Hello Aryeh, 

  I am sorry you are having this issue. I am forwarding this to the tech department so they can help you. Let me know if you need anything else. Thank you.

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  Alex Moes May 10, 2020 02:05

  Hi Aryeh,

  Within your INBOX there are two sub-folders: RECEIVED and SENT. When you are in your Inbox you will will see these options to the left below the COMPOSE button. There is also a third option SAVED.

  It is a little awkward to find specific messages as the Geni Inbox does not behave in the same manner as say Outlook or Gmail. With Outlook inbound messages are always in the Inbox and outbound messages are always in Sent, but on Geni a particular message thread will be only found in the folder for which the most recent message in the thread applies.

  Which is to say if the message you sent was replied to by the other person it will actually be in your Inbox :)