Payment

Franzell Krieg

June 14, 2020 19:08

None

My yearly payment has been taken out of my account but when I log into my account it says I must pay for pro and then it says that card has already been used for payment. Please help as I need urgent information

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Jeroen M.W. van Dijk June 15, 2020 09:07

Please read first https://help.geni.com/hc/en-us/articles/229706267-How-do-I-contact-Geni-about-my-subscription-

And be aware that it will take 24h for an answer is coming. It takes time to find an answer on this kind of questions.

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