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Does not work Resolving duplicates

Linda Sirsniņa

December 28, 2020 13:56

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Feature does not work - can not drag and drop duplicates (using Firefox).

 

8 comments

• 0
  
  Geni Support Team December 28, 2020 19:24

  Hi Linda, can you send the link to a specific example so we can investigate? Please also let us know what version of Firefox you are using. Thanks!

• 0
  
  Linda Sirsniņa December 28, 2020 19:35

  https://www.geni.com/family-tree/index/6000000032452122916?resolve=6000000032452122916

  I see that hand - but can not pick the box to drag and drop it.

  Renewed Firefox version (84.0) just before sending issue - problem was on previous too.

• 0
  
  Geni Support Team December 28, 2020 23:08

  Thanks for the additional information. We're working on a fix and will let you know once we have an update.

• 0
  
  Pernilla Karin Edlund December 30, 2020 20:31

  I have the same problem as Linda, using Edge Version 87.0.664.66 and Google Chrome Version 87.0.4280.88

• 0
  
  Carole Vogel (Garbuny) December 31, 2020 02:38

  https://www.geni.com/family-tree/canvas/6000000025500320871

  I can't drag duplicates at the above URL. I am using Google Chrome.

   

   

• 0
  
  Geni Support Team December 31, 2020 18:50

  Hi all, we've released a fix. Can you please try again and let us know if you still continue to experience any issues?

• 0
  
  Carole Vogel (Garbuny) December 31, 2020 21:14

  It is working for me again. Thanks !

• 0
  
  Pernilla Karin Edlund January 01, 2021 19:02

  Working for me as well, thank you!