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Export gedcom file

Eduard Kantorovich

January 05, 2021 07:00

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Hello, I am trying to export my gedcom file but get a message about a different type of file. Can you help me, please.

5 comments

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  Geni Support Team January 05, 2021 22:26

  Hi Alexander, you can export your GEDCOM file on the GEDCOM export page: https://www.geni.com/gedcom/export .

  Note the screenshot you provided is of the GEDCOM import page. If you are trying to import your tree, can you please double-check it is the correct file type? See our FAQ for details: https://help.geni.com/hc/en-us/articles/229705187-What-is-a-GEDCOM-

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  Eduard Kantorovich January 06, 2021 06:07

  Yes, I would like to import the GEDCOM file generated in My family tree software. I am ready to send it to you and you could try to do that

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  Geni Support Team January 06, 2021 21:46

  What family tree software are you using?

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  Eduard Kantorovich January 06, 2021 21:59

  I am using this software https://chronoplexsoftware.com/myfamilytree/

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  Geni Support Team January 06, 2021 22:09

  We have sent you an email through our ticketing system, so that you may send the GEDCOM file.