I can't make the people in my tree public. And I can't click on + in the tree to add relatives. When I try on a computer with windows, I can't even get the tree to appear. It just gets a blank white page with no message. I have Linux on my other computer. I'm a PRO member for a trial period. I'm not impressed!!!!
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4 comments
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Geni Support Team Hi Catharine, can you please provide more information about your issue? What type of device and browser version are you using? Have you tried clearing your browser cache and cookies? You can clear your Geni cookies by clicking on this link https://www.geni.com/login/clear_cookies
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Elżbieta Pietrzak there are no functional paths, even between family members
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Geni Support Team Hi Elżbieta, can you please create a separate bug report with specific details about your issue?
Or since you are a Pro user, you may submit a ticket directly to our support team with more details regarding your issue.
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Catharina Elisabeth Gjertz Bohman After many attempts, it suddenly worked on the Windows computer. It also works on my Linux device, but very slow and not user friendly.
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