0

50% off offer does not apply to account

Judy Urband

December 29, 2025 20:18

Answered

Follow

I received 50% off for Geni pro @ my other email - how do I do that through Jan 4th. On my account, It wants me to auto renew at full price.

 

1 comment

• 0
  
  Geni Support Team January 08, 2026 01:13

  Hi Judy, the special offer is only available to users who do not currently have a Geni Pro account. If you already have an existing Geni Pro subscription, then your account is not eligible for the discount.