Refound

Martis Juarez G

January 07, 2026 13:20

Answered

Hello, Today gen’s payment has deducted money from my account. I couldn’t cancel my subscription on time, please return the money that was deducted from my account, I am not longer going to need the premium subscription. Thanks

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Geni Support Team January 08, 2026 22:39

Hi Martis, I see that our customer service team has responded to your ticket #185105 and refunded your Geni Pro subscription.

We hope you continue to enjoy the free features on the site.

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