According to the FAQ "How do I remove a confirmed match?" at https://help.geni.com/hc/en-us/articles/229707587-How-do-I-remove-a-confirmed-match-, I should be able to undo a confirmed Record Match or Smart Match by clicking on it and clicking the "Undo confirm" button. However, there is no such button on any of the matches I checked. Is it broken? It opens directly the source - not the confirmation page supposed to be "between". Or was the option removed without updating the FAQ? In any case, it needs to be fixed or restored so that incorrect matches can be removed.
Date
Votes
1 comment
-
Geni Support Team Hi Linda, can you please provide the link to a specific example so that we can take a look?
Please sign in to leave a comment.