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Hotmail address won't go through

Carolyn Hedge Paladino

January 29, 2026 20:48

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Geni won't seem to send emails to MY address!  It just says it won't go through.  carolyn.paladino@hotmail.com

1 comment

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  Geni Support Team January 29, 2026 21:24

  Hi Carolyn, can you clarify where you are seeing this error message?

  If you are having trouble receiving Geni emails, then please check to make sure that Geni messages have not been flagged as spam or sent to your junk mail folder or added to your blocked senders list.