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email

Christine E Hughes

May 22, 2026 00:02

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I just got this response to my email. Geni Support Team

Hi Christine, we mask the email address for your account security. There is no need to keep adding the same email address again. It's already on your account.                                                                          I know chris_hughes@verizon.net is on my account but I just tried to log in and the incorrect email shows first c**********s@v*********t    -  please delete this email.  I only have one email and it is chris_hughes@verizon.net  Thanks

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  Geni Support Team May 22, 2026 17:25

  Hi Christine, you only have one email on your account. It's unclear what you mean when you say the masked email appears first when you try to log in to your account. Is it possible that you have the masked email saved or cached in your browser? You may want to try clearing your browser cache/cookies.