Why do I have to prove I am a human on each page I visit during a session. I am not sitting next to a trained ape who is working on my laptop! This is crazy! Maybe it is because it is Sunday and Geni is not manned on Sunday. Please make it stop! Very frustrating!
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Geni Support Team Official comment Hi Tom and Dave, we apologize for the frustration this caused.
Over the weekend our site came under an unusually high volume of automated traffic that put significant strain on our systems. In response, our security protections automatically kicked into a higher gear to keep the site stable and protected. Unfortunately, this caused those protections to apply a bit too broadly, which is why real users were caught in the middle and asked to verify repeatedly.
The abnormal traffic has subsided, and our security settings have since returned to normal. You should no longer be seeing repeated "Are you human?" prompts. While we can't guarantee that our systems will never need to respond this way again in the future (since it depends on factors outside our control), we can say that the current situation appears to have been resolved.
Our team continues to actively monitor the situation to make sure things stay on track. If you run into this problem again, please don't hesitate to reach out to us at security@geni.com. Thanks again for your patience, and we're sorry for the inconvenience. -
David D The site is impossible to use at this point. Please fix ASAP.
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