What good is a pro membership's "enhanced search" if you can't access any of the records or documents contained in the results? You can't even verify or reject the matches! EVERY result is from MyHeritage and without paying for a subscription to BOTH sites, they're all worthless. Extra ridiculous, since a large majority of my hints come from my own FREE tree on MyHeritage!
Glad there was a "trial" membership. At least I didn't pay to be shown information I'm not permitted access to!
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Geni Support Team Hi Monica, Record Matches and Smart Matches are provided in partnership with MyHeritage and are not a part of the Geni Pro subscription. These require a separate MyHeritage data subscription. Historical records have high costs associated with them such as royalties and digitization resources that prevent us from including them in our existing Geni Pro subscriptions.
If you already have a MyHeritage data subscription, then all you need to do is make sure you are also logged into MyHeritage when confirming Record Matches and Smart Matches on Geni.
As a reminder, our Geni Pro subscription benefits include:
- Tree Matches - matching profiles on Geni
- Enhanced search - search over 280 million profiles on Geni
- Geni Pro Workspace - a private space for to-dos, notes, and projects
- Relationship path diagrams - visualize complex relationships with our powerful diagraming tool
- Inbox search - search received, sent, and saved messages to quickly filter communications with other users
- Unlimited media storage - store and share unlimited photos, videos, and documents
- Priority support - communicate directly with our expert support staff
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