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Records

Helen Christine McCann

July 20, 2026 21:19

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Most lines in my Records and smart matches are blocked. I am still paid up for data .

1 comment

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  Geni Support Team July 20, 2026 23:20

  Hi Helen, can you clarify what you mean by "Most lines in my Records and smart matches are blocked"? If you are asked to upgrade but already have a MyHeritage data subscription, then please make sure you are also logged in your MyHeritage account.