Hi Geni team,
The issue with Smart Matches reported in the beginning of June and that was advised to be solved is still actual! I still get smart matches between siblings despite the names are different. Also you've promised all wrong matches will disappear and this still has not happened.
Can you please finally fix this and launch health check? I don't want to go through all 700 improper matches and refresh them manually to disappear!
Best regards,
Oleg
Hi Oleg, can you please clarify if you are referring to Tree Matches or Smart Matches? Smart Matches are matching family tress found in MyHeritage's database. These notifications are green. Tree Matches are matching profiles found on Geni. These appear with a blue notification.
We released a fix for Tree Matches a couple of weeks ago and re-ran the matches. If you are still seeing bad matches, then please try manually refreshing the matches by clicking on the refresh icon in the matches module of the profile.
If they still have not cleared, then please provide the links to specific examples so that we can investigate the issue.
Hello,
I’m referring Geni own matches, not Smart matches. Here are just several exaples from today:
https://www.geni.com/search/matches?id=6000000140760988240&src=profile&cmp=btn
https://www.geni.com/search/matches?id=6000000119915773864&src=profile&cmp=btn
And there are many matches like this that just shows all siblings as a matches for particular person. This worked fine before June 2021 and further Geni started triggering hundreds of wrong matches, the names are just ignored and all people born to the same parents are appearing as matches. This is not what I want to do to remove all of them manually, please fix.
Best regards,
Oleg
Thanks! We've forwarded this to our engineers to investigate further and will let you know once we have an update.
Hi Oleg, we have released a fix for this and have started to re-run all Tree Matches between siblings. It may take a few days to get through all of them.
Hi Geni,
Do not mark this issue as COMPLETED! I'm not able to reopen two bugs I have opened since the beginning of June and nothing has changed! All these matches are still in place, despite you've mentioned the issue is fixed and it takes some time to fix existing matches, but I still get the new ones. Wrong matches are still appearing ignoring the names, I get absolutely new matches every day like these from today:
https://www.geni.com/search/matches?id=6000000171053780850&src=profile&cmp=btn
https://www.geni.com/search/matches?id=6000000153202412862&src=profile&cmp=btn
https://www.geni.com/search/matches?id=6000000135524020886&src=profile&cmp=btn
The names are different. Currently I have 639 tree matches in Geni and 90% of them do not correspond any matching criteria, the names are different and the matches are between the siblings created by me.
I have paid for Geni subscription just to use this tree matches feature, however, for 2 moths this just brings noise without any real matches! Please finally rollback that update that has broken tree matches and do not close the incident till I have all wrong matches appearing/cleared.
Best regards,
Oleg
Oleg, we did leave this open so that you could report any further issues. The fix released previously did clean up some of the bad matches, including the previous examples you sent.
We are continuing to tweak this and have forwarded your new examples to our engineers to investigate.
We fixed a few more cases and re-ran your "Relatives" and "Managed by Me" matches -- the latter dropped from over 600 to 240.
Please send us any more bad matches you may find.